St. Xavier's Catholic College of Engineering

COURSE OVERVIEW

The Salesforce Developer course will provide you with an understanding of what’s possible with the salesforce platform, its specific applications, and their business value and benefits.

COURSE OBJECTIVES

• Describe the primary business value of each major Salesforce Cloud.
• Manage users and data.
• Manage basic org configuration.
• Create email templates.
• Create reports and dashboards.
• Apply and champion Chatter.
• Understand the Salesforce implementation and maintenance lifecycle.
• Extend Salesforce functionality beyond basic configuration.

 

PRE-REQUISITES KNOWLEDGE/SKILLS

• Familiarity with general networking concepts
• Familiarity with Cloud Computing concepts

 

COURSE MODULES

Module 1: Introduction

Module 2: Data Access and Security

Module 3: User Management and Troubleshooting

Module 4: Customize Salesforce

Module 5: Automate Business Processes

Module 6: Report on Your Data

Module 7: Using Reported Data

Module 8: Salesforce Everyday

Module 9: Data Management

Module 10: Extending Salesforce

Module 11: Wrap Up and Certification

PROJECT WORK

Participants are required to do a project work as a part of the program.  The project work should be done in groups, with 4 or 5 participants in a group

 

ASSESSMENT CERTIFICATION

Online Exam

 

CERTIFICATE

On successful completion of the assessments in the course, the student will be eligible for a certificate.